Mentor Services and Mental Health Support Services

Therapeutic Mentor Services


Mentor services provides in and out of home education, behavioral interventions, training and crisis management services to children and adolescents with moderate to severe emotional disturbances, Intellectual and Developmental Disabilities/IDD, or substance abuse and their families. Includes the provision of crisis intervention, behavioral interventions, participation in treatment planning, outreach service provider linkage, monitoring, advocacy, daily living support, respite, independent living skills, vocational instruction, medication monitoring, supportive counseling and positive role modeling. This service is funded by Hampton and Newport News CSA. Medicaid funding is not applicable to mentor services. Youth must be approved for funding through the Family and Assessment Planning Team (FAPT) process.


Mental Health Support Services (MHSS)


Mental health support services are training and support to enable individuals with significant functional limitations to achieve and maintain community stability and independence in the most appropriate least restrictive environment. This service focuses on obtaining independent living skills and is therefore appropriate for older adolescents.

  • Services provided by Qualified Mental Health and Intellectual and Developmental Disabilities/IDD Professionals
  • Supports community stabilization for individuals with significant functional limitations
  • Performs behavioral interventions to stabilize individuals in the least restrictive setting
  • Provides daily living support, independent living skills training, monitors health, nutrition and physical condition, monitors medication compliance and assists client with accessing community resources
  • Funded by Medicaid

Mental Health Support Staff will provide training in or reinforcement of functional skills and appropriate behavior related to the individuals health and safety, activities of daily living, use of community resources, assistance with medication management, and monitoring health, nutrition, and physical condition.

To be eligible for this service the individual must demonstrate a clinical need arising from a condition due to mental, behavioral, and emotional illness that result in significant functional impairments in major life activities. Individuals must meet certain criteria on a continuing or intermittent basis:

  • Have difficulty in establishing or maintaining normal interpersonal relationships to such a degree that they are at risk of hospitalization, homelessness, or isolation from social supports.
  • Exhibit such inappropriate behavior that repeated interventions by the mental health social services or judicial systems are necessary.
  • Exhibit difficulty in cognitive ability such that they are unable to recognize personal danger or recognize significantly inappropriate social behavior.
  • Require help in basic living skills, such as maintaining personal hygiene, preparing food and maintaining adequate nutrition, or managing finances to such a degree that health or safety is jeopardy.