24/7 Access to Crisis Services

(757) 788-0011


For All Other Inquiries

(757) 788-0300

Hampton-Newport News Community Services Board

Proudly Serving the Communities of Hampton and Newport News since 1971



Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." (42 U.S.C. Section 2000d)


The Civil Rights Restoration Act of 1987 clarified the intent of Title VI to include all programs and activities of Federal-aid recipients, sub-recipients, and contractors whether those programs and activities are federally funded or not.


Recently, the Federal Transit Administration (FTA) has placed renewed emphasis on Title VI issues, including providing meaningful access to persons with Limited English Proficiency.


Recipients of public transportation funding from FTA and the Virginia Department of Rail and Public Transportation (DRPT) are required to develop policies, programs, and practices that ensure that federal and state transit dollars are used in a manner that is nondiscriminatory as required under Title VI.


The document available below details how the Hampton-Newport News Community Services Board  incorporates nondiscrimination policies and practices in providing services to the public.  Hampton-Newport News Community Services Board's Title VI policies and procedures are documented in this plan and its appendices and attachments. This plan will be updated periodically (at least every three years) to incorporate changes and additional responsibilities that arise.



Hampton-Newport News CSB Title VI Plan


Hampton-Newport News Community Services Board is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transportation services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1B. If you feel you are being denied participation in or being denied benefits of the transit services provided by Hampton-Newport News Community Services Board or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability, our contact information is:



Compliance and Standard Manager

Hampton-Newport News Community Services Board

300 Medical Drive

Hampton, Virginia 23666






Human Rights Regulations

Cultural Competency Plan - January 2021

Hampton-Newport News Language Access Plan - LEP

Accessibility Plan - 2020 update with COVID 19 Info



Hampton-Newport News CSB Title VI Complaint Form



300 Medical Drive, Hampton, VA 23666 - (757) 788-0300