Who we are

What Does the H-NNCSB Do?


The Hampton-Newport News Community Services Board provides comprehensive mental health and substance abuse services and services for those with intellectual and developmental disabilities, for people of all ages who live in Hampton and Newport News.


Are you or someone you know having a severe emotional crisis due to depression, anxiety, or substance abuse?

Call our Emergency Services @ 757-788-0011 NOW. Our professional crisis counselors provide 24 hour immediate intervention and counseling throughout Hampton and Newport News. They can also assist with selecting services, and screening for psychiatric hospital admission.



Mission & Values

Vision The Hampton-Newport News Community Services Board is the premier provider of behavioral health care and services for individuals and families affected by intellectual and developmental disabilities. We are recognized throughout Virginia for our leadership, excellence and commitment to service. We earn this distinction by creating a community where people can find their own strength and become self-determining.       Mission To provide a comprehensive continuum of services and supports promoting prevention, recovery, and self-determination for people affected by mental illness, substance use, and intellectual and developmental disabilities, and advancing the well being of the communities we serve.         Core Values   Collaboration - We partner with consumers, families, communities and providers to ensure that our services are responsive, accessible, and efficient.     Continuous Improvement – We continually improve our services, we employ best practices and we take advantage of technology.     Cultural Competency – We embrace and incorporate the cultural backgrounds, values and preferences of our consumers and families in the development and delivery of our services and supports.     Development - We continually pursue and create opportunities to achieve our vision.     Dignity and Respect – We honor the diversity, dignity, rights, and preferences of our consumers and families.     Professionalism – We employ and retain a skilled, diverse and compassionate staff and we value creativity and professional achievement.     Quality -We achieve excellence in everything we do.     Stewardship and Accountability – We are good stewards of the resources entrusted to us; and we are accountable for our actions and outcomes; and we demonstrate our value.       Agency Overview     Client's Rights Summary      H-NNCSB Belief Set 2009    H-NNCSB Strategic Plan 2012 - 2016


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