24/7 Access to Crisis Services
Hampton-Newport News Community Services Board
Proudly Serving the Communities of Hampton and Newport News since 1971
Case Management / Intensive Care Coordination
Case Management is an essential and unifying factor in the H-NNCSB’s service delivery system. The case manager serves as the single point of contact and support for the family and child regardless of the level of treatment. The case manager provides on-going assessments of needs, linking and coordination of services and monitoring of services for young people with serious emotional disturbances or substance use disorders. Activities include interagency planning, collaboration and treatment monitoring to assist families in accessing social, educational, vocational and other supports. Intensive Care Coordination provides a more intensive level of service that include clinical assessments and level of care determinations. Service eligibility shall be based on a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD).
Newport News Healthy Families Case Management
This is a unique partnership between the H-NNCSB and the Newport News Healthy Families program, to offer the Healthy Families America Home Visiting Services in combination with Mental Health Case Management services, to some of the most vulnerable young children and families in our community. The Healthy Families America evidence-based curriculum compliments the linkage, coordination, and advocacy available as part of case management services. These services focus on strengthening nurturing parent-child relationships and promoting healthy childhood growth and development.
Hampton Healthy Families Case Mangement
An exceptional partnership between the HNNCSB and the Hampton Healthy Families Partnership, where children birth to five and their families receive both the Parents As Teachers (PAT) evidence-based home visiting and Case Management services. PAT services focus on insuring that all children will learn, grow, and develop to realize their full potential, which are supported by the coordination and advocacy provided in case management. (www.parentsasteachers.org).
Children’s Mobile Crisis Services
The Children's Mobile Crisis Program provides urgent mental health response to youth who are experiencing serious emotional, behavioral and/or psychiatric crisis. The program seeks to stabilize crisis situations, through the provision of assessment and intervention services provided in community-based settings. The program offers short-term mental health services to stabilize and support youth through a crisis period, assists with safety planning, and connects them to community-based services.