The Marcus-Davis Peters Act is a Virginia law signed by governor Ralph Northam in 2020. The law is named after Marcus-David Peters, a young teacher who was killed by police during a mental health crisis in 2018.
Marcus Alert enhances services for people experiencing a crisis related to mental health, substance use, or developmental disability. Marcus Alert creates coordination between 911 and regional crisis call centers and establishes a specialized behavioral health response from law enforcement when responding to a behavioral health situation.
9-8-8 is the new 3-digit code for the existing National Suicide Prevention Lifeline (800-273-TALK). The National Suicide Prevention Lifeline is made up of an expansive network of over 200 local – and state – funded crisis centers located across the United States.
Calls to 988 are routed based on area code and go to the nearest Lifeline Center.
Each regional center is equipped to access the call and determine the type of intervention necessary. Services include phone de-escalation, mobile crisis dispatch, and coordination with law enforcement, where necessary.
Call the hotline: 988
Everyday, 24/7.
911 or 988?
911 is the national number for any emergency.
988 is the regional number. A call to 911 that is determined to meet 988 criteria is triaged to local 988 resources.
The Marcus Alert is designed to provide call coordination between 911 and regional crisis centers and establishes a behavioral health response from law enforcement when responding to a behavioral health situation.
Calls to 988 are evaluated and triaged care is based on trained experts' evaluation of the call and possible crisis.
Anyone can call 988.
Police intervention is necessary only when a call to 988 is determined to be a serious behavioral crisis, a health risk to the caller, and possibly a health risk to others.
A caller to 988 might become an H-NNCSB client, but not necessarily. That will depend upon how the call is triaged, the level of behavioral health services provided, and if post-988 call services are provided.
Thank you for contacting us.
We will respond as soon as possible. For behavioral health crisis situations, please call 988. For any emergency, call 911.
300 Medical Drive
Hampton, VA 23666
Administrative Hours of Operation:
Monday - Friday 8:30 am - 5:00 pm
Other program-specific locations are in Newport News and Hampton
24/7 Crisis Line: 757-788-0011
Peer Warm Line: 757-251-2394
Main Line: 757-788-0300
See program descriptions for direct program numbers
The Hampton-Newport News Community Services Board fully complies with Title VI of the Civil Rights Act of 1964. "No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." More information is here.
Also, in accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Hampton-Newport News Community Services Board will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. For ADA-related inquiries, contact Joy Cipriano at 757-788-0300. The ADA complaint form is located under About Us | Quality Management.